If you are unsatisfied with your order, or the service provided by Flowerlovers, please retain the original order and proof of purchase and contact our Rocklea Showroom on 07 3278 0655 as soon as possible to discuss with our florists.
Flowerlovers are committed to providing excellent customer service and aim for complete customer satisfaction. Refunds and Replacements may be issued at the discretion of management after the assessment of your order has been completed. All refunds will be issued in the same manner as original payment method.
Regretfully, Flowerlovers cannot issue refunds if the original order has been disposed of.
Cancellations must be phoned through to our Rocklea Showroom on 07 3278 0655 as soon as possible. A full refund will be issued by original payment method if cancellation is made before day of delivery.
No cancellations will be allowed, nor refunds given if cancellation is made on day of delivery.
Immerse yourself in a world of luxury, with this stunning vase arrangement. Carefully curated using a special selection of premium pastel long stemmed roses and florals, luxuriousness presented in a deluxe glass vase.
IMPORTANT: Before placing your order, please make sure we deliver to your area. If your area is not listed, we may still be able to deliver for you - please phone us on 07 3278 0655 to confirm.
Please note: Orders placed before 11am on weekdays will be delivered same-day unless an alternative delivery date is selected at checkout. All orders placed after 11am on weekdays will be delivered the next business day. No deliveries on weekends. The same relates to pick-up orders.